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FAQs
Find answers to common questions about our product. If you don’t see what you’re looking for, feel free to contact us!
Who is ETI-TECH?
ETI-TECH is a licensed company specializing in P2P cryptocurrency trading and other transactions. We offer services for the secure purchase and sale of mainly USDT, supported by fast transactions and strict security measures. Learn more about us.
Why do I need an onboarding?
In order to get access to the services of a financial intermediary, a client has to be formally onboarded. This onboarding process serves the purpose to gather crucial information about the person, with which the financial intermediary enters a relationship with, and to adhere to local and global regulations. Start the onboarding now.
What is KYC?
KYC (Know Your Customer) is a verification process of the onboarding process that we use to check the identity and other relevant information of our customers. This process is necessary to ensure the security of all transactions and to comply with legal regulations.
How long does the onbarding process take?
The duration of the process may vary, but we strive to make it as quick and efficient as possible to ensure a smooth start for our customers. To speed up the process, make sure to provide all information and documents complete and accurately. Get started now.
When can I set an order?
Ideally, you have started the onboarding process by choosing a third party platform. As soon as the onboarding process is completed, you can set an order at that platform at ETI-TECH.
How does a transaction with ETI-TECH work?
As soon as the order is set by the user (customer) and the settlement is initiated by ETI-TECH, the owed amount is blocked at a third party (intermediary, escrow) as a credit note to the customer. ETI-TECH cannot access this specific amount anymore. As soon as the commitment from the side of the customer is fulfilled, e.g., the bank transfer is complete, the confirmation of the receipt immediately releases the amount to the customer.
How can I make sure that I really get my money?
ETI-TECH only works with reliable and renown third parties. During the order and transaction process, your equivalent receivable funds automatically are blocked in the escrow account of a third party. As soon as the bank transfer is completed, the deposit is confirmed and your funds on the platform of the third party are transferred to you. Find out more about P2P-transactions here.
How do I buy USDT from ETI-TECH?
To buy USDT, you must first submit a request over the platform of a
third party, complete our KYC process and then transfer the desired
fiat currency to us via bank. We will then transfer the corresponding
USDT to your wallet through automated processes. To start interacting
with ETI-TECH, start your onboarding here.
Which currencies can I trade with ETI-TECH?
The currencies we offer for exchange is depending on the market
situation. To stay up to date, regularly check our offers on our third
party platforms.
How can I access the services of ETI-TECH?
You can find ETI-TECH as a P2P-Merchant on third party platforms or
you can directly contact us for special requests.
